Terms of Service

Last updated: August 19, 2025

1. Acceptance of Terms

By accessing and using Silos website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Services Provided

Silos provides window treatment consultation, measurement, and installation services for curtains, blinds, and related products in Dubai, UAE. We reserve the right to modify or discontinue any service at any time without notice.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when booking services
  • Ensure access to your property for measurements and installations
  • Comply with all applicable laws and regulations
  • Not use our services for any illegal or unauthorized purpose

4. Booking and Appointments

Appointments can be booked through our website or by contacting us directly. We require confirmation of booking details and may request a deposit for certain services. Cancellations must be made at least 24 hours in advance.

5. Pricing and Payment

Prices are quoted in UAE Dirhams (AED) and are subject to change. Final pricing will be confirmed after measurements and product selection. Payment terms will be specified in individual service agreements.

6. Product Information

We strive to provide accurate product descriptions and images. However, actual colors, textures, and dimensions may vary slightly from website representations. Samples are available upon request.

7. Installation and Delivery

Installation dates are estimates and subject to change. We are not responsible for delays due to circumstances beyond our control. Customers must ensure the installation area is clear and accessible.

8. Warranties and Returns

Products are covered by manufacturer warranties. Installation services are guaranteed for 30 days. Custom-made products cannot be returned unless defective. Please refer to individual product warranties for specific terms.

9. Intellectual Property

All content on our website, including images, text, and designs, is protected by copyright and other intellectual property laws. You may not reproduce or distribute our content without permission.

10. Limitation of Liability

Silos shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or products. Our total liability shall not exceed the amount paid for the specific service in question.

11. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai, UAE.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

14. Contact Information

For questions about these Terms of Service, please contact us:

Email: info@silos.ae

Phone: +971 4 123 4567

Address: Dubai, United Arab Emirates